7 Best Nonprofit CRM Software to Improve Donor Management Process

Nexa Lab Blog – Nonprofits face unique challenges in managing their operations, from engaging donors to organising volunteers and planning events. And using one of tools on our list of best nonprofit CRM software below, you can overcome all those challenges.

CRM software can make these tasks more manageable by providing a centralised platform for all your organisational data. This centralisation not only improves efficiency but also enables better decision-making through data analysis. Nonprofits can strengthen their relationships with supporters by leveraging CRM software, resulting in increased donations and support for their cause.

Why Do Nonprofit Organisations Need CRM Software?

Nonprofit organisations need CRM software to manage relationships with donors, volunteers, and stakeholders effectively.

A CRM solution tracks donations, manages fundraising campaigns, and organises volunteer activities in one place, ensuring better coordination and communication.

Using best nonprofit CRM software, will allows nonprofits to personalise communication with donors by maintaining detailed records of interactions. This personalized approach makes donors feel valued, encouraging long-term support through regular donations and volunteer work.

In fundraising, CRM software helps manage campaigns by tracking donations, identifying trends, and measuring strategy success. This data-driven approach enables nonprofits to optimize efforts and improve fundraising tactics.

For volunteer management, CRM software streamlines the process by tracking hours, skills, and availability, ensuring volunteers are matched with suitable tasks. It also aids communication, keeping volunteers informed about events and opportunities.

CRM software is crucial for event coordination, managing all aspects from sending invitations to tracking RSVPs and logistics. Keeping all event-related information in one place ensures smooth execution.

Overall, CRM software helps nonprofits work more efficiently and effectively, leading to stronger supporter relationships, increased donations, and greater success in their mission.

Top Nonprofit CRM Software Solutions

Nonprofits face unique challenges in balancing donor and volunteer management with limited resources and the need for transparency. Effective donor management, personalised communication, and volunteer coordination are critical.

Best nonprofit CRM software solutions address these challenges with features like robust donor management, personalised communication tools, comprehensive fundraising management, and efficient volunteer tracking. These features help nonprofits build strong relationships, optimise fundraising efforts, and manage volunteer programs effectively on a centralised, easy-to-use platform.

Here are some of the top CRM software solutions that can help nonprofit organisations, according to GetApp.

1. Bloomerang

Bloomerang is designed to help nonprofits manage donor relationships and increase fundraising effectiveness. It offers features like donor management, email marketing, and reporting tools. Bloomerang focuses on donor retention and engagement, providing tools that help nonprofits understand and improve their interactions with donors.

Pros & Cons

Pros: User-friendly interface, robust donor engagement tools, excellent customer support.
Cons: Limited integrations, higher cost for smaller organisations.

Price

Bloomerang pricing starts at $99 per month for basic features, with higher tiers available for more advanced needs.

2. DonorPerfect

DonorPerfect is one of the best nonprofit CRM software that provides a comprehensive suite of tools for donor management, fundraising, and reporting. It helps nonprofits streamline their operations and enhance donor relationships. DonorPerfect’s flexible and customisable platform allows organisations to tailor it to their specific needs, making it suitable for a wide range of nonprofit organisations.

Pros & Cons

Pros: Flexible and customisable, extensive reporting capabilities, good customer support.
Cons: Steeper learning curve, additional costs for some features.

Price

DonorPerfect pricing starts at $89 per month, with various add-ons available for extra functionality.

3. Salesforce for Nonprofits

Salesforce for Nonprofits leverages the powerful Salesforce platform, offering a customisable CRM solution tailored for nonprofit needs. It supports donor management, fundraising, and volunteer coordination.

Salesforce for Nonprofits provides a range of features designed to help organisations manage their operations more effectively and build stronger relationships with their supporters.

Pros & Cons

Pros: Highly customisable, extensive integration options, powerful analytics.
Cons: Complex setup, higher cost for smaller nonprofits.

Price

Salesforce for Nonprofits offers a 10-license grant for free, with additional licenses and advanced features available at varying costs.

4. NeonCRM

NeonCRM provides a comprehensive suite of tools for managing donors, fundraising campaigns, and events. It focuses on helping nonprofits increase efficiency and build stronger relationships with their supporters. NeonCRM’s user-friendly interface makes it easy for organisations to get started, even if they have limited experience with CRM software.

Pros & Cons

Pros: User-friendly interface, integrated email marketing, strong community support.
Cons: Occasional software bugs, limited customisation options.

Price

NeonCRM pricing starts at $50 per month, with higher tiers offering additional features and capabilities.

5. Keela

Keela offers an all-in-one best nonprofit CRM software designed for small to medium-sized nonprofits. It includes features for donor management, fundraising, and analytics. Keela’s user-friendly interface and affordable pricing make it an attractive option for smaller organisations looking to improve their operations.

Pros & Cons

Pros: Affordable, easy to use, good customer support.
Cons: Limited advanced features, fewer integrations.

Price

Keela pricing starts at $49 per month, making it an affordable option for smaller nonprofits.

6. streamSWEET

streamSWEET is a nonprofit CRM software tailored for nonprofits, providing tools for donor management, event planning, and fundraising. It aims to streamline operations and enhance donor engagement. streamSWEET’s intuitive interface and comprehensive event management tools make it a valuable asset for nonprofits looking to improve their operations.

Pros & Cons

Pros: Intuitive interface, comprehensive event management tools, good customer support.
Cons: Higher cost, limited customisation options.

Price

streamSWEET pricing starts at $125 per month, reflecting its extensive feature set.

7. Glue Up

As one of the nonprofit CRM software, Glue Up provides a complete suite of tools for managing members, events, and communications. It helps nonprofits streamline their operations and improve engagement with their communities. Glue Up’s robust event management tools and integrated communication features make it a valuable tool for nonprofits looking to enhance their engagement efforts.

Pros & Cons

Pros: Robust event management tools, integrated communication features, user-friendly.
Cons: Higher cost, limited donor management features.

Price

Glue Up pricing starts at $150 per month, suitable for organisations needing extensive event management capabilities.

Conclusion

Choosing the right CRM software is crucial for nonprofits looking to enhance their donor relationships, improve fundraising efforts, and streamline volunteer and event management. With the right CRM, your nonprofit can achieve greater efficiency, better engagement with donors, and ultimately, more successful outcomes in its mission.

Investing in CRM software is a smart move for any organisation looking to improve their workflows and processes.

However, to get the most out of your CRM, it needs to work with your other tools.

Nexalab’s App Integration Services can help you connect your CRM with other essential platforms, like PSA software, for example. This means you get a complete view of your customer data, automate repetitive tasks, and personalise your customer interactions. It’s a solution that helps you get the most out of your CRM. Contact Nexalab today to explore how App Fusion can improve your workflow.

Contact us to learn more about Nexalab App Integration

App Fusion, App Integration, CRM Software, Customer relationship management

Get a Custom App for Your Business

The reality is most off-the-shelf solutions are not a perfect fit. Let's discuss your specific challenges and develop a custom application that optimizes your operations and facilitates growth.